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Privacy Policy

Privacy Policy

This Privacy Policy was last updated on the 4th of February 2015 and is effective as of that date.

This Privacy Policy applies to the Sony Pictures Home Entertainment Inc. (“Sony Pictures”) websites, applications and online features that link to this Privacy Policy (each a “Site”). Our Site is offered by Sony Pictures, 10202 West Washington Boulevard, Culver City, California 90232 USA and its subsidiaries or affiliated companies, including Sony Pictures Entertainment Inc. (collectively, “we,” “us,” and “our”).   By visiting and using our Site, you are consenting to us gathering and processing Your Information (as defined below), in accordance with this Privacy Policy.

This Privacy Policy describes:

1. The key points about how we gather and use Your Information

  • We use Your Information to allow you to participate in the features on our Site, process your registration, and provide you with other requested content related to our movies and other offerings. Click here to learn more.
  • We provide interactive features that engage with third-party social media sites such as Facebook and Twitter. Any data that we obtain about your use of such features is subject to this Privacy Policy. Any data that the social media sites gather about you is subject to their privacy policies and your terms with them. Click here to learn more.
  • We use cookies and other technologies to track the use of our Site. We may allow third parties to place such technologies on our Site to allow advertising and for other purposes. To learn more about our cookies and how to disable them, click here.
  • You must be at least eighteen years old to create an account and engage in activities and transactions on our Site. By creating an account or engaging in activities or transactions on our Site, you affirm that you are at least eighteen years of age and fully able to enter into and comply with our Terms of Use and this Privacy Policy and be legally bound thereby. If we are notified or otherwise learn that an individual who is not at least eighteen years old has submitted personal data to us through our Site, we will delete such personal data. Click here to learn more.
  • We may share information about you with our affiliates, business partners, external service providers and/or other third parties for general business and operational purposes when we engage them to process data on our behalf, where such sharing is required by law, or in certain other situations. Click here to learn more.
  • We may transfer Your Information to the United States, where our Site is hosted, and other jurisdictions, which may not provide the same level of data protection as your home country. Click here to learn more.

2. What information do we gather about you?

Information You Provide

We may collect various types of personal information from you which may include your name, email address, mailing address, month and year of your birth, your preferences and interests, or other information you provide to us or grant us access to, such as Device Identifiers, basic account information, and related product and service usage information, (“Your Information”) when you register for an account or newsletters, communicate with us, or take part in interactive games, features or competitions. We may also collect information that you enter on our Site, such as photographs, video images, posts or other content that you may upload to the Site (“User-Generated Content” or “UGC”).

We may use a variety of technologies that collect and provide information about how the Site is accessed and used as well as demographic information about the users of the Site which we may obtain from third parties such as Google (“Usage Information”).  Usage Information may consist of the Site pages you viewed, the time you viewed them, which films or other content you accessed, in what language, demographic information about you (such as your age, gender and interest areas, where available) and what pages you looked at before viewing the current page so that we get a better idea of how our users interact with our Site and can then tailor and improve accordingly. Most Usage Information that we collect generally can't be linked to you individually, but if we can link it to you then we treat it as Your Information in accordance with this Privacy Policy.

We automatically collect your device-specific information, such as the hardware model, settings, operating system version, IP address or other unique identifier for the computer, mobile device, technology or other device (collectively, “Device”) you use to access the Site. A unique identifier is a number that is automatically assigned to your Device when you access a web site or its servers, and our computers identify your Device by this number (“Device Identifier”). Some service providers may also provide us with the physical location of the Device used to access the Site, and we may collect and store information locally on your Device using mechanisms such as application data caches.

Our Site may include features offered by other organisations. For example, you may be able to log in to our Site using Facebook’s Connect feature. You may be able to participate in a game or other feature where your score or other information is posted on a social media site. You may be offered a feature to “like” or “share” another feature or content on our Site or another social media site. You may also engage in activities on third party sites, such as participation in a Facebook application where you allow us to have access to information about you. In addition, we may receive Your Information if other users of a third party website give us access to their profiles and you are one of their “connections” or similar feature. When we obtain Your Information through these activities, subject to your consent where required by applicable law, we treat it in accordance with this Privacy Policy. The information obtained by the third party is not governed by this Privacy Policy, and instead is governed by any terms applicable to your relationship with such third party.

3. How do we use cookies?

By using our Site, you consent to our use of cookies and similar technologies (“cookies”). Cookies are small files that are placed on your device that serve a number of purposes like letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience. The use of cookies on our Site allows you to enjoy more seamless visits and more accurately measures your behavior on our Site. You can learn more about the cookies we use and how you can disable cookies below.

We may use cookies for a number of purposes, including to:

  • Provide general internal and customer analytics;
  • Study traffic patterns in order to improve our Site’s performance, to customize the user experience, and to better match users’ interests and preferences. For example, we may keep track of the domains from which users visit, and also measure user activity on our Site. However, these tracking records are performed and maintained in ways that keep the data non-identifiable;
  • Keep track of preferences you specify while you are using our products or services;
  • Support security measures, such as requiring re-login into your account after a certain amount of time has elapsed;
  • If you log in to our Site, cookies can also be used to save the username so that we can process the saved log in information and quickly log you in;
  • Assist in identifying possible fraudulent activities; or
  • Tell if an email has been opened and acted upon.

There are two types of cookies that we may use, session and persistent. Session cookies exist only during a particular session of your use of our Site. They disappear from your device when you close the Site, while persistent cookies remain on your device after you close the Site. The cookies used on our Site do not identify you personally. You may choose to identify yourself by asking the Site to remember your username and/or password, by responding to a promotional offer, by personalizing a Site page or by requesting more information on a product or service.

We have summarised the cookie types used on our Site into the following categories:

For example, keeping you logged in during your visit so that you are not automatically logged off our Site while viewing content.

For example, advertising cookies may include cookies placed to group you and other users into interest groups and show you content likely to be of interest to you. These cookies may limit the number of times that you see an advertisement and measure the effectiveness of advertising campaigns.

For example, these cookies allow us to analyse viewership and use of our Site and content and provide us with demographic information about users of our Site (e.g., age and interest areas). We also use these cookies to check for bugs and glitches in our Site, crashes and other system activity, remember the choices you have made, such as your language or region, and enhance and personalise your experience.

Our Site uses various types of cookies, and many of them are essential for the operation of the Site and your ability to view content. If you choose to decline cookies, you may not be able to login to your account, view content or use other features of our Site. By using our Site, you agree to our and third party organizations' use of cookies in line with your cookie settings. If you choose to decline cookies, you may not be able to login to your account, view content or use other interactive features of our Site.

Our Site may also use Google Analytics cookies, which are small files stored on your device that analyze your use of our Site. Google will use the cookie to analyze your use of our Site, create reports about our Site’s activities for us and provide further services associated with the use of our Site. The information generated by the cookie will be transferred to and stored on a Google server in the US. Furthermore, Google may transfer such information to third parties, to the extent legally required or if such third parties process the data on behalf of Google. By using our Site, you consent to the processing of your information collected by Google as described in this Privacy Policy. Google Analytics can be disabled through this link: http://tools.google.com/dlpage/gaoptout

4. How we treat children’s personal information

Our Site is not intended for children under the age of eighteen (“Minor”), so we do not knowingly collect personal information from Minors. You must be at least eighteen years old to create an account and engage in activities and transactions on our Site. By creating an account or engaging in activities or transactions on our Site, you affirm that you are at least eighteen years old and are fully able to enter into and comply with our Terms of Use and this Privacy Policy and be legally bound thereby. If we are notified or learn that a Minor has submitted personal data to us through our Site, we will delete such personal data.

5. How do we use Your Information?

We will use Your Information collected through our Site to:

  • allow you to participate in the features we offer on our Site;
  • process your registration and/or upload user generated content;
  • provide you with information, including marketing communications from us that you request or agree to receive. Please see Section 12 (“How to opt out of communications from us?”) for how you can opt out of receiving marketing communications from us.
  • for internal business and operational purposes to maintain and improve our Site;
  • contact you with regard to your use of our Site and any changes to our policies;
  • tailor content, advertisements and offers;
  • fulfill other purposes disclosed at the time you provide Your Information or otherwise where we have legal justification to do so.

6. How do we share Your Information?

We may share Your Information in the following circumstances:

When You Agree To Have Your Personal Information Shared 

While on our Site, you may have the opportunity to opt-in to receive information and/or marketing offers from someone else or to otherwise consent to the sharing of Your Information with a third party. If you agree to have Your Information shared, Your Information will be disclosed to the third party and will be subject to the privacy policy and business practices of that third party. You also may specifically request, sometimes through your use of an interactive feature, a widget or an application, that we share Your Information with a third party and we will typically do so under those circumstances.

Your Information That You Disclose Publicly on the Site

You may submit UGC to the Site. Any such UGC will be disclosed publicly. This Privacy Policy does not apply to third party uses of any UGC after it is displayed on the Site.

Third Parties Providing Services on Our Behalf 

We may engage third parties to perform functions on our behalf, such as hosting or operating our Site, sending e-mail communications, and data analysis. We may share Your Information with third parties in order for them to provide content or otherwise perform services for us, and we will require such parties to maintain appropriate security to protect such data from unauthorized access or processing.

Affiliate Sharing and Business Transfers 

We may share Your Information with Sony Mobile Communications AB in Sweden for internal reasons, primarily for business and operational purposes. We may also share Your Information with the buyers of all or part of our business or with any business we merge with or acquire. We may also disclose information about you (including Your Information and other basic account information, related product or service usage information, Device Identifiers and any customer preference information as provided by you from time to time) to Sony group companies where you access, purchase or download content, services, applications or products that are published, developed, supported or offered by such Sony group companies. They may combine this information with other details they hold about you. Unless they provide you with their own privacy policy, they may use your personal details for the purposes explained in this Privacy Policy. Where you have multiple accounts with different Sony group companies, these Sony group companies may also share information with us in accordance with their own privacy policies. If you would prefer that we not share Your Information with Sony group companies for marketing purposes, please contact us below.

Legal Protections and Other Disclosures 

We may transfer and disclose information, including Your Information, Usage Information and Device Identifier (including IP address), to affiliates and third parties: (1) when required by law or when we believe in good faith that we are legally required to do so; (2) at the request of governmental authorities conducting an investigation;(3) to verify or enforce the Site's Terms of Use or other applicable policies; (4) to respond to an emergency; or (5) otherwise to protect the rights, property, safety, or security of third parties, visitors to this Site or the public. Pursuant to valid requests by law enforcement agencies, we may also use Device Identifiers to identify users, and may do so in cooperation with copyright owners, Internet service providers, wireless service providers or law enforcement agencies, in our discretion. Such disclosures may be carried out without notice to you.

Some of the parties identified above may be located in countries that do not provide an equivalent level of protection as your home country. Where required, we have taken appropriate measures to allow and secure the transfer of information about you to these recipients for the purposes described above and in order to comply with local data privacy laws. By using our Site, and providing us information about you, you consent to the international transfer of information about you to the above parties.

7. Links to other websites and services and our content on other websites

Our Site may contain links that will direct you to other websites or services that are operated and controlled by third parties. This includes links from advertisers, sponsors and partners that may use our logo(s) as part of a co-branding agreement. We have no control over these third parties, and your use of their websites and features are subject to their privacy policies posted on those sites. We are not responsible or liable for the privacy practices or business practices of any third-party website. Your use of websites linked to our Site is at your own risk. Therefore, you should exercise caution and review the privacy policies applicable to the external websites you visit. We may also place our widgets or other features on certain third party websites. When we do so, any of Your Information that we obtain about you will be subject to this Privacy Policy.

8. Your consent to international transfers of Your Information

Your Information may be transferred to and processed in any country where we have facilities or engage service providers, including to the United States where we host our Site. By using our Site and providing us with any information, you consent to the transfer of Your Information to countries outside of your country of residence, including the European Economic Area, where the privacy laws may not provide an equivalent level of protection to those in your home country. Where required, Sony Pictures has implemented appropriate safeguards for the transfer of Your Information.

9. Your rights: accessing and amending Your Information

You have the right to access Your Information held by us and, if necessary, have it amended to correct any errors. You also have the right to object to the processing of Your Information as described in this Privacy Policy for legitimate purposes, except where the data processing is implemented in compliance with mandatory provisions of the applicable law. Please email your request to privacy@movie-promo.com. We will try to comply with your request as soon as reasonably practicable and in any case in compliance with applicable regulations.

10. What steps do we take to keep Your Information secure?

We implement appropriate technical, administrative and physical measures to help protect and secure Your Information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure.

11. How can we make changes to our Privacy Policy?

Except to the extent limited by applicable law, we reserve the right to change the terms of this Privacy Policy at any time by prominently posting notice of the amendment on our Site. The changes will become effective fourteen days after posting and apply to all Your Information. If we make any changes to this Privacy Policy that materially impact the way that we collect, process or store Your Information, we will, to the extent that we have your email address, notify you by email and obtain your consent.

12. How to opt out of communications from us

If you no longer want to receive marketing-related emails from us, you may opt out of receiving marketing-related emails by clicking the "unsubscribe" link at the bottom of any email marketing communication you receive from us, or if you created an online account on a Site, you may be able to log in to your account and make changes to your communication preferences. You can also contact us directly by using the contact information provided below to unsubscribe from our marketing-related communications.

Please allow ample time for us to process your request. However, please note that even if you opt out of receiving marketing communications, we may need to send you service-related communications and may need to keep information we have collected about you for record-keeping, research and other purposes. Also, please note that if you participated in a promotion that involved a third party and, as part of that promotion, agreed to receive future marketing communications directly from that party, you will need to contact that party to opt-out of such communications. This process may be outlined in that party’s privacy policy.

13. How long we store Your Information

We will retain Your Information for the period necessary to fulfill the purposes outlined in this Privacy Policy and as otherwise needed to comply with applicable law and internal company policies.

14. How to contact us

Please direct any inquiries related to this Privacy Policy or information we have collected about you to our privacy team by email at SonyPrivacy@spe.sony.com or by sending mail to:

  • Sony Pictures Home Entertainment Inc.
  • 10202 West Washington Boulevard
  • Culver City, California 90232 USA
  • ***